In our professional presentations lately, we’ve been running into this kind of thinking:
“Hey, I know you talked about all the ways people are succeeding online, but we get all our new business from referrals/networking/trade shows.”
“Why should I invest in a powerful online presence when nobody else in my industry is doing it?”
“There’s no way I’ll get new business from Facebook/Twitter/LinkedIn. None of my business connections are on there.”
That sounds convincing enough, but the truth is, these are really just business people playing defense. They don’t know what they don’t know, and they’re worried about spending money on something they don’t understand. Which is fair enough, but there’s huge opportunity being missed.
Let’s explain.
You get all your new business from referrals/networking/trade shows
What you actually mean to say is that you’ve put all your efforts into those methods, and little or none into online methods. Most business to business connections probably do happen in those old-school ways, but the truth is, you don’t know how much more business you might get if you develop a strategic online presence.
Insider’s tip: The process of developing powerful online content often helps you discover new ways to talk about what you do even in your existing marketing channels!
Nobody else in your industry is doing well online
We actually hear that. Is it really your reason for not building out your web presence? If so, that suggests you think doing what everybody else is doing is the path to success. But, are they really that successful?
If you conquer the online space in your field, it will be harder for the next guy, and you may discover that there’s a huge, unexplored world of potential business out there that’s being missed with the usual methods.
Insider’s tip: Even if you’re “not online,” you’re online. A determined searcher can almost always find information about your business. Why not take control of what’s out there and start getting more of the right kind of prospects to contact you?
None of your business connections are on Facebook/Twitter/LinkedIn
We have two responses here. One is that the point of outside marketing is to reach NEW customers. If your current business connections aren’t on a platform, that absolutely doesn’t mean that other potentially interested business people might not be on there. The other is that – through real experiences – we’ve become agnostic about which platforms will capture new interest for a particular kind of business. We’ve been stunned to see how much new hard core industrial business we got for a client on Twitter when everybody thought it was just for posting about politics and celebrities. That kind of thing has happened on Facebook and LinkedIn as well. Don’t write off a platform until you’ve actually put a reasonable amount of effort into it.
Insider’s tip: Don’t just jump into posting about your idea, product or service. First, check on what the most successful online players are doing on that platform. Listen, business is hard enough without having to reinvent the wheel again and again. Copy what works. When you’re rich, then you can start getting creative fulfillment at work.
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